Privacy Policy

Effective Date: June 1, 2025
Nova Decor Construction Ltd
6007 16th Ave, Markham, ON L3P 2B2
Phone: (905) 201-0580
Email: [email protected]

1. Our Commitment to Your Privacy

At Nova Decor Construction Ltd, your privacy matters. We are committed to
protecting the personal information, you share with us and to maintaining
compliance with the Personal Information Protection and Electronic
Documents Act (PIPEDA). This policy outlines how we collect, use,
disclose, and safeguard your information.

2. Information We Collect

We only collect personal information necessary to fulfill our business
obligations. This may include:

Name, email address, phone number
Home address (for on-site estimates and service delivery)
Project details and renovation preferences
Payment information (when invoicing)
Communication records (emails, contact forms, or phone calls)

3. Purpose of Data Collection

Your data is collected for the following purposes:

To provide estimates and deliver renovation services
To schedule consultations and communicate project updates
To process payments and issue invoices
To follow up on service satisfaction
To respond to inquiries and feedback
To comply with legal and regulatory obligations
We will never collect more information than necessary for these purposes.

By engaging our services or submitting your information through our
website, you consent to the collection, use, and disclosure of your personal
information as described in this policy. You may withdraw your consent at
any time, subject to legal or contractual obligations.

We do not sell, rent, or trade your personal information. However, we may
share it with:

Trusted subcontractors or suppliers who require it to complete your
renovation
Payment processors for billing and invoicing
IT and web service providers (e.g., website hosting or CRM)
Regulatory bodies when legally required (e.g., CRA audits or
warranty disclosures)

Each third party is contractually bound to maintain confidentiality and
comply with PIPEDA.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards
to protect your information from loss, misuse, unauthorized access, or
disclosure. Measures include:

Password-protected devices
Encrypted backups
Secure invoicing platforms
Access control for internal data

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill
the purposes outlined above or as required by law (e.g., CRA compliance for
7 years).

8. Your Rights

Under PIPEDA, you have the right to:

Request access to your personal information
Correct or update inaccuracies
Withdraw consent for specific uses
Request deletion of personal data (unless legal obligations prevent
this)

To make a request, email [email protected] with “Privacy Request” in
the subject line.

9. Website Data & Cookies

Our website may use cookies and analytics tools (e.g., Google Analytics) to
improve usability and performance. These tools do not identify you
personally but may collect anonymized data such as:

Browser type
Pages visited
Time spent on the site
Referring sites
You can control cookie preferences through your browser settings.

10. Data Breach Notification

In the event of a data breach posing a real risk of significant harm, we will:
Notify affected individuals as soon as feasible
Report the breach to the Office of the Privacy Commissioner of
Canada (OPC)
Implement corrective actions to prevent future breaches

11. Privacy Officer & Contact

If you have any questions, concerns, or complaints regarding your personal
information or this Privacy Policy, please contact our designated Privacy
Officer:

Teresa Spagnola
Email: [email protected]
Phone: (905) 201-0580

12. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in
legislation or business practices. The latest version will always be available
on our website. Changes take effect immediately upon posting.

Nova Decor Construction Ltd
Serving Markham & York Region, Ontario